Excellent place to work if you are not part of the in house splice crew - Fiber Optic Technician PS Lightwave Employee Review

2.0
16 Jan 2018
Recommend
CEO approval
Business outlook

Pros

The pay for a fiber tech is great. The CEO, Rhonda Cook, takes care of her employees in multiple ways. great benefits, bonuses, weekly yoga, monthly charity drives, the G.R.I.T program, and all kinds of extra programs for her employees. She also holds quarterly meetings to show you exactly what is going on in the company. All around excellent place to work if you work in the corporate office and are not in the field.

Cons

If you work as a field fiber optic splicer many of the things mentioned above (minus benefits and bonuses) are not open to you. There are constant fiber outages on their 99% aerial network which means you will spend most of your time at work. There is absolute no balance between work and home life for a field splicer and no move by upper management to ease the stress off their in house technicians. This includes buying new, quality, equipment and making time for proper training. The ongoing legal battle been PS Lightwave and the company they came from, Phonoscope, actively hinders restoration progress on cable outages because the constant worry of lawsuit.

Explore other reviews about PS Lightwave

5.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

PS Lightwave is a great company to work for. They really care about their employees and it shows. They truly embody their core values GRIT. The company is respectful and empowers their employees. I love working here.

Cons

There are not any cons worth noting that I can think of.

1.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Unfortunately, I cannot think of any meaningful pros based on my personal experience working there I could not wait to leave , the day I called to resign I was terminated .

Cons

When I started I was told it was a family company but learned it was not , they want you to work 16 hours a day they are okay with you working extreme overtime but not okay with you leaving early or taking a day off of work when your family or yourself is sick , they make so many ridiculous meetings that have no meaning and could of been a simple email they use meetings to write up and fire people , they don’t maintain their work trucks but want you to inspect them everyday and if you don’t they will use it against you , everyone tells on each other , they are completely unorganized, don’t care about their employees or their families , it is an absolute nightmare to work for these people they have no real values or respect and the human resource lady is very weird and takes offense when she does not get her way she tries to cause trouble, and set up a meeting to write you up.

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