Not a great job, but not the worst - Anonymous employee Panera Bread Employee Review

2.0
21 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I liked the GM, she was nice and professional. I also liked a lot of my coworkers, as they were very positive and supportive, which was nice. The better managers were upbeat, understanding, and professional. Most of the customers were nice, aside from the early morning and late night grumps.

Cons

The pay is too low for the type of work you are doing with little opportunity for a significant pay increase. Some of the managers were rude and extremely unprofessional, talking about very personal details within earshot of customers. Other coworkers were disrespectful and rude to people they did not like. There wasn't any clear way to report workplace misconduct, which I think is a big problem, especially in a place that employs largely teenagers and young adults.

Explore other reviews about Panera Bread

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Free shift meals for employees

Cons

Many high stress rush hours

3.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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