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Pathfinder Hospitality

Is this your company?

Whatever's positive is and will be overshadowed by poor leadership - Anonymous employee Pathfinder Hospitality Employee Review

2.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, above-average pay for the market.

Cons

Company has two partners, one of them more involved than the other, to the detriment of the organization. It feels impossible to talk to this person without receiving "let's see what AI thinks" as the final response. It is mindblowing that an entire company is being run at the whim of someone utterly unable to think, write or communicate by themselves. Will spend hours on AI to then say they have no time available, that what you're bringing up is time-wasting, that they're not going to engage further, disrespect and diminish you while being so passive-aggressive and condescending towards the other owner. Never in my life have I seen so many talented people scrambling and their skills going to waste, junior associates (most of them latinamerican and remote, being paid pennies for what they do) holding on for dear life and trying to satisfy this person's directives. Truly felt like working with an adult throwing tantrums. And this is the owner! Whoever remains there: best of luck and hope something better comes your way.

Explore other reviews about Pathfinder Hospitality

5.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management Positive team atmosphere Flexible scheduling Consistent hours Thorough training Strong guest-focused culture Recognition for hard work

Cons

There are no cons to working here

2.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The pay is competitive compared to similar hotel groups, which is really the only positive worth mentioning.

Cons

Turnover is high, and employees are constantly worried about job security. Goals and expectations change without warning, and even when you meet them, the company immediately shifts the target. Ownership frequently changes policies, procedures, and expectations, which adds confusion and instability for staff. It often feels like once they get the information or skills they want from you, your role can be changed or reduced. You are never genuinely acknowledged for your efforts. A simple “great job” or “thank you” can go a long way, but you won’t hear that there. Only certain employees, usually the same few, receive recognition, leaving the rest feeling undervalued. Hard work is expected, not appreciated. Leaders repeat/gossip about what is told to them in confidence to other leaders, which destroys trust. Employees who are not in management are often treated as “less than,” with little respect or consideration for their contributions. There is no HR department, which the company urgently needs. Because of this, there’s no safe or professional channel to address concerns. Boundaries with upper management are often unclear, and communication can become unprofessional or personal. Instead of supporting employees, some leaders appear to prioritize protecting their own image, even if it creates unnecessary conflict.

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