Strong leadership and culture with room for benefits improvement - Customer Success Manager (CSM) PaymentWorks Employee Review

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- excellent leadership - great culture and mission - opportunities for career growth - compensation is in line with industry

Cons

- medical benefits are limited but sufficient. Would love an HSA option. - would be nice to have a 401k match

Explore other reviews about PaymentWorks

5.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

As a startup, everyone is working towards a common goal. It can get busy and stressful sometimes but management is great and super understanding the product itself is great.

Cons

Limited resources and staffing, limited professional development, and training material materials

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PaymentWorks Response
2mo
Thank you for taking the time to write us a review! We are striving to preserve all the reasons why people love working here as we scale up into a bigger org.
5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance, product is great

Cons

Training and professional development could be better

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PaymentWorks Response
8mo
Thank you for your kind review! Our employee survey results are in line with your listed con- we are actively working on team-specific development plans. We look forward to seeing the positive impact these will have!
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