Pros
There are some good individuals on each of the teams. PaymentWorks has a unique product and there’s a real need for it in the marketplace.
Cons
Decision making is very hierarchical, particularly for a small company, and also chaotic. Toxic behavior on the part of some senior people is ignored so long as their skills are viewed as being valuable to the business. My position had a different emphasis than what was described to me before I joined the team. I assumed some things about PaymentWorks that I shouldn’t have when taking a position there. My main advice for people considering a position would be to drill down more aggressively than usual during the interview process and to ask a lot of questions to ensure the opportunity is actually a good fit. Have some healthy skepticism. For an engineering role specifically, I’d ask about things like the retention rate for new hires over the past year or two, the average method, class, and file length, and what design / OO patterns specifically are being used on the frontend and in Django specifically, among other things.
