Don't even apply there - run! - Anonymous employee Payrails Employee Review

You will have some degree of freedom in the design and execution of your work, which can be a good learning experience. However, don’t expect to always have a good mentor or a voice of reason you can fall back to within your team, which leaves you with a sense of uncertainty about your work, especially if you are still in the early to mid stages of your career. Office location and benefits are ok.

Do not expect to have an overall stable or fulfilling engineering experience. You will be met with many unrealistic expectations, forced to execute work that is in a subpar state just to keep the appearance of delivering and closing projects, which you will be later blamed for and forced to clean up when something eventually breaks. Engineering quality is extremely team/project dependent, with no sense of overall company expectation or culture in that regard, even if the complexity of the product demands it. Recognition in engineering teams is mainly catering to fast delivery rather than quality of the work.

None. This isn't hyperbole. There is no good reason to take a job in payrails.

Leadership culture is defined by the co-founders - no transparency, no empathy, no trust. Employees are there to be used and discarded according to their whims, which change weekly. COO often mistakes volume for motivation - if he just shouts loud enough, that'll fix the problem, right? Vision - companies goals change monthly, whatever new thing happens to catch the co-founders eyes, that the flavour of the month. The whole company has to orientate around it, before the COO and CEO realise they can't do it, and pivot again. If it leaves carnage in its wake, they'll blame the employees, because it will never be their fault. Complete and total lack of leadership. CEO may as well live on the moon, COO can't be trusted. Will say one thing and do another. Zero consistency, and zero regard for employee impact. Culture of leadership self obessision. This company is built on the ego's of two men. It's all they care about. Lack of support and systems. Employees are given nothing to make them successful, and when things break, which they do all the time, the CEO and COO seek to blame the employees, not the lack of systems. Cheap, cheap company. This company tries to cut corners on everything, and it shows in its product, how it treats its employees and its customers. Product - mostly vapourware, and what little actually exists is both simultaneously generic and impossible to implement. People would rather quit than implement this product Trajectory. It has one, just not the one they'd like.