The business model draws customers to purchase online. - Sales Professional Peloton Interactive Employee Review

Peloton cut the commission percentage by more than 50% in 2019 and they limit full-time employees to 32-35 hours per week. The company gives the customer no incentive to purchase the products in the showrooms, which results in the majority of sales being placed online. Only a small number of customers are completing their purchases in the showrooms which means less sales for the salesmen, resulting in very little opportunity to earn commission.