Volatile CEO with NO Emotional Intelligence!!! - Manager Penhaligon's Employee Review

Dear Perfumer, We are sorry to see you have a negative opinion of the business. It is our goal to be a Great Place to Work and according to the last engagement survey that took place earlier this month, 88% of our team members feel engaged and motivated to deliver their best. However, we are aware this might not always be the case for everyone and this is why Lance, the leadership and the HR team have an open-door policy so that anyone can share their feedback directly. Our Team is the heart of our business and we are proud to have a collective of bright and passionate individuals who move our beautiful brands forward every day. We are bold in our thinking and fearless in the approach we take to achieving our ambitious goals. As a growing business we need to continually evolve and adapt to meet our customers’ and team members’ needs. And yes, we are not afraid to say that sometimes we make mistakes and we learn from them. We want everyone to feel empowered and accountable in their role so we hope there is something we can do for you. We invite you to reach out to your manager or nearest HR person to find ways to improve your situation. Best wishes, The Perfumers 1870 Talent Team