Decent benefits, horrible work experience. - Medical Receptionist Penn State Health Employee Review

2.0
3 Apr 2015
Recommend
CEO approval
Business outlook

Pros

401K match dollar for dollar at 5% Health Insurance My schedule is slightly more flexible than other employees' here.

Cons

Horrible management. Everything is micromanaged. You are treated like a child with horrible parent, being scolded for every little thing and never praised for anything. The company almost never hires from within for higher administrative positions, resulting in new and unknown people coming in trying to change things every few months. The suggestions of the people who are actually on the ground floors working are completely ignored most of the time. Employees constantly bash each other behind everyone's back like middle-schoolers because they hate their jobs and don't want to be here (like middle-schoolers). Little chance for advancement (contrary to what they tell you).

Explore other reviews about Penn State Health

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

the people are very inspiring to work with.

Cons

The pace is very slow.

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Penn State Health Response
1mo
Thank you for sharing your positive 5-star review and for the kind words about your colleagues. We're glad that comes through. As an academic health system, research is central to who we are. The work you and our research teams do every day touches patients and communities across the region and beyond. Thank you for being part of Penn State Health.
3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent company to work for depending on your department. Benefits and pay are average, enjoy(d) what I do each day and my peers were supportive.

Cons

We recently began losing a lot of great technicians over the last year. HR doesn’t hold management accountable for policies involving harassment and retaliation. Our department was always top notch but began failing significantly beginning in 2025. Now everyone is leaving or being fired for unwarranted reasons. Growing concerns over outsourcing due to lack of accountability in management.

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