Caring company but demanding. - General Manager Penn Station Employee Review

4.0
17 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance. Benefits available. Flexible scheduling. Freedom within boundaries in regards to running/staffing your store. Owner cares about employees; tries to understand each person's situation is different.

Cons

Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.) Constant ability to communicate with store is necessary. You may need to go in at any point. Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week. Vacation can hurt profit sharing bonus due to higher labor costs. Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.

Explore other reviews about Penn Station

5.0
9 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The people are nice we had regulars, which was also nice

Cons

Some people don’t wanna do their work, which is understandable because they’re young and why would they wanna sweep the floor?

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the job can build character, SOME of the franchise owners are great

Cons

Pay doesn't suffice for the amount of work and crap we put up with daily. a lot of the franchise owners screw its gms

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