An amazing place to work - Customer Success Manager PensionBee Employee Review

5.0
5 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- amazing company culture, colleagues for the most part all care for each other even if you don’t know them well. - if you start in a junior role, PensionBee will support you in career moves with comprehensive training, some super talented people to learn from too. - good amount of holiday days and well staffed enough to be able to take them with no issue. - judgement free environment. - everyone has a voice at PensionBee and will be listened to when they speak, individual opinions are respected and taken into account.

Cons

- limited exposure to senior management, particularly for remote workers. - not enough done to encourage socialising with colleagues, lots of remote workers and not much by the way of company socials, although this could change when Covid isn’t so prevalent. - pay could be better and pay rises could be more fluid, especially because everyone works so hard and really cares about doing a good job.

Explore other reviews about PensionBee

5.0
26 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I love my team. They make going into the office fun, collaborative and supportive. - My manager is awesome, approachable and effective. I haven't had a better boss in a long time (if ever). - Senior Leadership demonstrates understanding - which is often hard to come by. - Being part of a new US office provides unique opportunities to help shape the company's American presence and grow with the company! - The focus on making retirement more accessible and user-friendly provides meaningful work

Cons

- In-Office Requirement. - Salaries are below market rate compared to similar US-based positions in the industry. - New office growing pains - but everyone is working on things!

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PensionBee Response
1y
Hello, thank you for taking the time to leave such lovely feedback. We’re delighted to hear your appreciation for your fun team, and supportive manager as well as the exciting opportunity to be involved in the meaningful work of growing PensionBee in the US and making a difference for American retirement savers! We look forward to continuing on our journey of growth with you, and thank you for taking the time to share your feedback with us on in-office requirements and salaries. We aim to continuously evaluate these in line with feedback as we continue to grow. Thanks again!
1.0
22 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Days off and 401k matching

Cons

They do not take feedback from employees, no work to do, terrible management.

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PensionBee Response
1y
Hello, thank you for taking the time to leave us feedback, we appreciate every opportunity to learn more about our team’s experiences. We’re glad to hear that you valued some aspects of our culture, such as our generous leave policies and 401k matching. However, we’re sorry to hear that you didn’t enjoy your role with us. Our US team is in the exciting, and varied early days of a global launch. A start-up environment can be a unique experience that isn’t always the right fit for everyone. We wish you all the best for the future, and if you wish to share anything further with us about your experiences you’re welcome to reach out to our team on people@pensionbee.com
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