Company has gone from bad to worse - Anonymous employee Pepperjam Employee Review

1.0
1 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At this point the only good thing at Pepperjam is its employees, however a con to this is that Pepperjam continues layoff exceptional talent

Cons

Since spinning off from eBay, it has been one terrible business decision after another. Poor decisions regarding acquisitions, leaders, etc. resulting in a continuous cycle instability and chaos. Leadership does not have the brand, clients, or employees best interest in mind. They focus of bottom line and how the investors can yield the highest return upon inevitable sale. Matt Gilbert is completely obsessed with his 30, 60, 90, etc. day plans that he has zero regard for the employees or clients. It is nauseating to receive company communications from him addressing everyone as “pepperfam,” as he has never bothered to learn employee names and can’t even acknowledge one saying, “good morning” to him. He is very unapproachable and is only “transparent” when confronted with specific questions. If you want to under achieve and work for pennies on the dollar, Pepperjam is probably a perfect fit. If you are ambitious and make the industry standard, you’ll likely be on the next list for layoffs.

Explore other reviews about Pepperjam

5.0
18 Jun 2024
Recommend
CEO approval
Business outlook

Pros

- The people are fantastic - The technology is superior

Cons

- No place to hide because you will work for good managers and directly with ecommerce professionals

3.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Provided good organization for employees.

Cons

Client retention was the real job.

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