Great coffee machine but toxic work environment - Customer Support Pepperstone Group Employee Review

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The coffee machine was great… when it was working.

Cons

The work environment can become extremely stressful due to a lack of support poor communication and unrealistic expectations. Employees are regularly asked to do more without corresponding recognition or compensation. The culture is affected by negativity and gossip which makes it difficult to maintain a healthy and productive workplace. Certain behaviours and internal dynamics negatively impacted the overall team atmosphere.

Explore other reviews about Pepperstone Group

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility, fantastic people, the benefits are very good, and I like it's a fast paced team where change happens quickly and we are empowered to improve operations.

Cons

Global business can mean calls at night but they help you manage the balance, managers are very flexible

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

3 days wfh and the people you work with

Cons

management dont care about staff they think everyone is easily replaceable. Pay is on the lowest side for anyone whos not management. Performance reviews are more a charade than intended to actually help anyone.

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