Be VERY Weary of the Company - SDR PetDesk Employee Review

Having worked on the clinic floor, supporting veterinary teams is personal to me — it’s meaningful to contribute to tools that genuinely make their days easier. Being able to pair that passion with my love for technology and problem-solving has made my work at PetDesk feel purposeful and aligned. I’ve been able to take on new roles and challenges with consistent support. My teammates collaborate with kindness and curiosity, and there’s a genuine willingness across teams to share knowledge, help each other, and celebrate growth. I especially value the trust and psychological safety here. I’m encouraged to try new approaches, be creative, and learn openly — even when that means making mistakes. My managers have all been wonderful - they’ve coached and guided without micromanaging, which has helped me build confidence and take meaningful ownership of my work. The pay and benefits reflect that my contributions are valued — but even more importantly, I feel seen as a whole person. I feel heard, appreciated, and supported. An added and wonderful bonus: working from home! I’m incredibly proud to be part of PetDesk.

Honestly there are no cons to working here.

Working with Veterinarian Clinics brings a great sense of fulfillment. Remote work.

Terrible communication between departments and teams. Poor leadership from the top down that seems to constantly be used to putting out fires but never building a solid plan to execute and scale properly going forward, Internal processes and products are so complicated and hard to use. One of the worst admin dashboards I’ve ever seen and the products sold to customers are subpar. Pay was too low and work load was too much. False promises with promotions or career paths. Definitely one of the worst companies I’ve ever worked for.