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PetFirst Pet Insurance

Is this your company?

Care more about outsourced companies than their in house. - Sales PetFirst Pet Insurance Employee Review

1.0
8 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Bring your pet to work(when we worked from the office) there are 2 different types of ice machines, they pay for your licensing, some great co workers.

Cons

Outsource most sales calls to outside companies. Continue to make in-house reps do more non sales related tasks and backing it with "licensed agents" being only ones to do said tasks even though non of the outsourced reps are "licensed". These outsourced reps are allowed to set up policies. Which you are required to be licensed to do so. Constantly over promise and under deliver. Blatenly lie about what they will and won't do. Seems like a constant battle for proper training and more opportunities to sell. Blatent favoritism This is a confusing place where it seems like they do everything they can for you to get LESS opportunities to sell then yell at why you convert so little sales. Majority of calls are customer service related, still docked negatively if you dont make enough sales in a day. What you end up selling is a confusing mystery. They just recently removed reporting when there were discrepancies and when you keep track it never adds up to what you get paid on. When you speak up about any of said issues you seem to get punished for it. Extremely stressful and not worth what we make. Since covid this has made the whole sales team even more mentally drained than before. Im sure the sales team will be confronted about this review and one of us will get fired for this.

Explore other reviews about PetFirst Pet Insurance

5.0
5 Sept 2019
Recommend
CEO approval
Business outlook

Pros

I've never worked in a more positive work environment, they are all about the culture and keeping employees happy. Laid back atmosphere, we have monthly activities, you can bring your pet to work. Management and HR are easy to talk to, treat you fairly, listen to your ideas and communication is outstanding. And you get to talk to pet parents excited about their new family members all day, what's not to love!

Cons

Starting out on the night shift, although I was promoted to days fairly quickly.

1.0
11 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't really think of one pro.

Cons

everything. It's awful there. so many things.

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