On its way out....of business. - Anonymous employee PetFlow Employee Review

2.0
24 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office Snacks Thursday Bagels Weekly Luncheons Weekly Happy Hours

Cons

Insane (and cheap) CEO bought the company from the previous owners, worked everyone to the bone under the illusion of being the preeminent pet food delivery website, and then sells the company to Phillips Pet Supply. PetFlow is now PHIDO - a technology resource for Phillips Pet Supply. Every week was a new initiative as the CEO gets hypnotized by the latest tech craze and moves to get everyone on board. The PetFlow website was moved to Las Vegas where the customer service team resides. The site no longer provides discounts because Phillips' customers (pet stores) complained the discounts were undercutting their own businesses. PHIDO now lives only to push pet store owners to sign-on to a virtual pet store where they can order goods from Phillips' directly for their own customers. Of course, smart pet owners just decide to order online themselves so this model is unsustainable. The PetFlow website now just exists to serve existing customers. It will probably run to the end of its life by the end of 2018.

Explore other reviews about PetFlow

5.0
10 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Full time, set hours/days off, paid lunches, benefits upon hire, fully stocked kitchen with snacks and drinks, and monthly rewards for good work, like catered food. Leadership truly cares about their people and their well-being. This is a low pressure job and it really is a change of pace from former jobs that induce high stress environments and treat people like disposable units of labor. This place is way better. The people here are extremely friendly and helpful and I feel like people could really grow here professionally if they put in the work. :)

Cons

Not too many opportunities for advancement. I wish there were more clear paths/guidance for where you could go if you want to move up. However, I do feel like there is great potential for it in the future the way things are looking. Also, being on phones all day can be rough when you get a slew of difficult customers, but it’s all a part of the job. The office pups definitely help with that though :)

2
1.0
30 Aug 2024
Recommend
CEO approval
Business outlook

Pros

You’ll get insight on how to poorly manage a company

Cons

Zero vertical growth. Terrible management

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