Pros
The job can be laid-back at times when you're ahead on work and my current set of coworkers are awesome.
Cons
Your work load as well as the work that you normally do as a keyholder requires a lot more responsibility and time management than that of a sales associate/cashier position. As well, some associates will use their seniority to push work off on other employees as they feel they're invulnerable to criticism. There's really no way to speak to management about changing or improving anything in the store. Many are unwilling to accept any constructive criticism. A good portion of the groomer clients are absolute psychos. I've had several who would berate me over the phone and then would call back another time, refusing to give their name but wanting to 'get someone elses dog groomed' because they know they're banned from the store. The groomers are unfortunately not able to do or say much in the way of rude and aggressive clients beyond putting them on the Do Not Groom list - and previous management has forced them to deal with clients that were hostile because the manager was familiar with the clients or felt indebted to them.