Really bad company to work for avoid if at all possible. - Helpdesk Tier I PharMerica Employee Review

1.0
28 Mar 2015
Recommend
CEO approval
Business outlook

Pros

There are no pros do this job for a real technician. You are not actually going to be fixing any problems there standard mode of operation is send it to another desk. Although you may get lucky and reset a password all day.

Cons

By design this company lies do the new hires. I took a position as a technician however, the tier 1 technician they don't actually fix anything. NBA interview they told me that I would be resolving a true technical issues in the no decision would be made on me for at least 60 days. That was a complete lie. Training was supposed to be two weeks, they let me go after 1 week no true explanation ever given.

Explore other reviews about PharMerica

5.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Treat their employees very well. Good overall benefit package.

Cons

Changed PTO policy after I started and I lost PTO hours that I had been promised at hire. Lots of meetings that could be emails.

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PharMerica Response
5mo
Thank you for your feedback. Having a good workplace culture is something we value. Please consider sharing more information about your experience, so we can review and continue to improve by contacting hrinquiries@liveyourbestlife.onmicrosoft.com.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One of the things that interests me most about PharMerica is the opportunity to support patients in long-term care settings while continuing to grow professionally. I appreciate that the company offers career development opportunities, educational support, and the chance to make a meaningful impact on patient care. With my background in pharmacy and customer service, I believe I can contribute to providing accurate, compassionate service while continuing to learn and grow within the organization.

Cons

Some employees have reported challenges with management communication or consistency in leadership styles. As with many large organizations, experiences can vary by location and department. Having clear communication and a supportive manager can make a significant difference in the work

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