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Philadelphia Gas Works

Engaged employer

Pgw - Customer Service Representative Philadelphia Gas Works Employee Review

3.0
29 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Weekly pay is always a plus

Cons

PGW is very strict, calls are graded on a monthly basis (determining if you’re eligible to wfh hybrid) & pay is not enough to make ends meet, during the 1 year probation.

Explore other reviews about Philadelphia Gas Works

5.0
18 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Good work life balance, decent pay.

Cons

Pay could be a little better.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy work guaranteed 40 hours a week great benefits no lay offs pension 457 or 401k paid sick days holidays and vacation days

Cons

You get penalized for using sick days to easy to lose progressions in the summer time the higher up have less work so they micromanage everything you do new rules are constantly being added it’s not a real union the union works for Pgw so it’s a conflict of interest when it comes time for them to defend you the company always puts the blame on you if they can never find a conclusive answer to a problem

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