family business but getting too big - Customer Service Representative Phillip Jeffries Employee Review

Thank you for sharing your feedback and experiences while at PJ. We're glad you felt the culture here is friendly and positive—that's something we deeply care about and strive to protect as we grow. We also hear your concern about the feeling that people are becoming replaceable. That is absolutely not the kind of company we want to be. Scaling a business comes with growing pains, and we're actively working to ensure we don't lose sight of what makes us special—our people. We believe everyone brings unique value to the table, and we are constantly evolving to better support, develop, and recognize our team members. We appreciate your honest feedback. It helps is reflect and improve as we continue on this journey.