No longer as easy as Poe - Senior Claims Adjuster Pie Insurance Employee Review

1.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great people to work with at the individual contributor and team lead level. Company morale during claim oversight (2023) was much better.

Cons

Too top heavy Overworked and powerless to change outcomes due to business relationships with TPA and prior insurer Chief claims officer left the company thanks to the CEO cursing him out Flawed agile methodology due to jumping into poor business relationships with vendors and being forced to “adapt” or make a bad relationship work instead of doing the work upfront to vet appropriately and set up good relationships and workflows before implementation. No proactive support from management to change outcomes and environment that was promised. Lack of communication was previously remedied but now the communication is constantly being told that it will be temporary but nothing is being done to remedy the situation. 4 layoffs/reductions in force (with some rebranded as “restructuring” but at the end of the day, people lost their jobs, so let’s call them what they are)

Explore other reviews about Pie Insurance

5.0
23 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pie is mission-driven and focused on modernizing an outdated industry, giving employees the chance to build products that genuinely help small businesses. The organization embraces modern technology and design thinking, encouraging innovation, experimentation, and new ideas. Leadership is accessible and human, and the company invests in connection and community even in a remote environment.

Cons

Because Pie is growing fast, change is constant—if you need rigid structure or slow, steady routines, it may feel overwhelming at times.

2
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

I worked with many talented, thoughtful engineers who cared about building reliable systems and supporting each other. The remote environment was generally workable, and there were meaningful technical problems to solve across backend services, APIs, data quality, production support, and customer-facing workflows. I also appreciated opportunities to take ownership, mentor teammates, and work on systems that had real operational impact.

Cons

Priorities and organizational direction could shift quickly, which sometimes made it harder to plan long-term technical work or understand how career growth would be evaluated. Communication around larger company changes could have been clearer and more timely. Career progression, role expectations, and decision-making sometimes felt uneven across teams.

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