Great people, great product, great opportunity! - Manager of Customer Support Pike13 Employee Review

Great leadership, company culture and benefits

working remotely can be challenging at times.

This is the first place I've worked where I'm happy to show up every day. There is no corporate BS and everyone gets along as if we've known each other for years. While we are encouraged to work hard, there is still a great work-life balance. If something comes up and you need to work from home, no problem. We're all issued laptops so we have the freedom to work wherever we want. But why wouldn't I want to come to the office daily? My friends are here, we get snacks, dogs visit us regularly, and the company has a monthly stipend to cover parking expenses. Capitol Hill can be a pain when it comes to finding cheap or free parking (without getting a ticket), and this is very helpful. The new leadership has a plan to make the company successful, inside and out. They've spent several months identifying our "gaps" and now proactively work to fill them. They are also making sure we are working efficiently with the right goals in mind. I'm excited to see where 2016 takes us!

Admittedly, there has been a high turnover rate through the last 6 months. Looking back, many of the employees who left weren't very engaged and had different career paths in mind. This startup is going through a big growth stage, and I don't know any other company that hasn't been through a tough time like this without losing talent. Luckily, we have a plan to hire and retain the right people in the right roles as we grow over the next few years.