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Pinnacle Claims Management

Is this your company?

Some horror shows are best missed - Specialist Pinnacle Claims Management Employee Review

2.0
27 Apr 2017
Recommend
CEO approval
Business outlook

Pros

There are some wonderful, kind people here who try their best despite the lousy management. The office looks really nice with all its new furniture. Some managers are great and really try to protect their staff from what goes on. You get a Tiffany gift for anniversaries - of you can keep your head down long enough.

Cons

The company likes to say it is high tech but system is so old and messed up that things go wrong for clients often. The executives react by blaming the people instead of fixing the system. The executives literally scream at one another although most of them have worked together a long time and seem to think this is how the world works in the 21st century. There is a disgusting old boys club as well. Communication from the executives is crummy unless you are inside the club.

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Pinnacle Claims Management Response
8y
Thank you for your feedback. We are glad you enjoyed working with our great staff and in our office environment while you were with us. We take great pride in the diversity of our company. In total, women dominate our workforce population 60/40. At the professional and executive levels of our organization, there are 39 men and 38 women. We welcome employees of all diversities and contribute their skills to helping us serve our clients in the best way possible. Regarding our computer systems, the reality is that our systems are updated regularly, sometimes daily, by our talented staff of computer programmers and coders. Moreover, it is because we are a client-driven company that we make needed adjustments to our system this frequently. We are a passionate group of people and as with other companies, some company conversations can become heated, but yelling and disrespect is not tolerated at this organization and is always subject to disciplinary action.

Explore other reviews about Pinnacle Claims Management

5.0
1 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Amazing coworkers and everyone is so friendly!

Cons

Nothing at all. Everything is wonderful!

5.0
7 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ability to work on diverse projects. You are not limited by your job title, which makes the work place a dynamic place to be. The president and leadership care about employees and encourage employees to take initiative. I've read some of the negative comments on this site and all I can say is that these must be from one of the non-performers looking to blame leadership for why they are failing. In my experience there, the president provided a positive environment to work in and encouraged employees to make a difference. All I've seen during my tenure there was that they want employees to like their job, contribute by working hard and encouraging a team environment. My reasons for leaving were due to personal needs or I would still be there. The benefits and retirement options they provide are also excellent. The physical work environment is also very good.

Cons

The growth at the company is extensive and they have had difficulty around adequate staffing for some departments. That situation has resulted in a need to work extra hours at different times of the year to meet customer needs. If you don't want to put in the energy and effort to make a difference then this company will not be a good fit for you.

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