30 Apr 2017
Pinnacle Claims Management Response
8yWe appreciate your review. We too are thankful for the great people, pleasant office environment, solid benefits and amenities. However, as with any growing organization, we have growing pains that can cause challenges as we become a larger company. The upside to continued business growth is that it has created development opportunities for curious, hardworking, and accountable individuals who can move quickly and adjust easily to change. We may not have a standard career path for every job, but many employees have advanced throughout the company and have been rewarded with additional pay for their new responsibilities. We also continue to look for ways to give recognition for everyone’s hard work. Lastly, Arbinger training is important to Pinnacle as it helps us to nurture a positive company culture, but it is a development process and with any change it takes time. This year we are updating our performance process to align with Arbinger’s 3A+ system of accountability to further inculcate this philosophy and measure progress toward those results.
Karen Timmins
SrVP Human Resources