- Processes change frequently, which creates confusion and affects team morale
- Lack of support from team leads feels like some managers prioritise managing upwards over supporting their own team
- Senior leadership could improve on people management, feedback can feel dismissive
- Management tends to operate in a fire-fighting mode, with changes made after issues arise rather than being planned ahead
- Expectations vary across offices, making collaboration difficult. When questioned, management maintains that everything is “aligned,” even when it clearly isn’t
- Concerns around transparency or consistency are often dismissed or labeled as “negative,” with more emphasis on staying positive than actually addressing the underlying issues
- Promotions don’t always feel merit-based, there’s a perception that being a “yes person” is valued more than actual performance