Have to ask to use the restroom and many times you will get denied. When you need help you have to raise your hand, and sometimes you will wait 5-10 mins just to find someone to come help you. Schedule can get changed whenever they see fit. You get wrote up for every little thing, for example if you clock in 1 min late. High turn over rate. I started with 25+ people in my training class and less then a year later there was only me and one other person. When you start they make it seem like selling is optional. You get pushed to sell services to customers based on the percent of calls you take, even if their current services are not working. If you don't sell you will get wrote up or terminated. Half the time you try to request off you will get denied. Also you must work at least one weekend day....every single weekend of your life.