Interview and Enter at Your Own Risk - Customer Success Manager Podium Employee Review

2.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

Great environment and even better people and colleagues. Fun and exciting place to be with a leading product at the right time.

Cons

Leadership is terrible.. Lots of retreads from other companies where their buddy's buddy worked therefore nepotism is rampant. VPs had no experience in their roles and related field so that made it difficult let alone impossible to be on the same page. Very political environment and high school at times. They cry culture and values but don't often show it themselves. Got fired out of nowhere for no reason while being the number 1 CSM. When asked for a reason the president of the company brought me in a room by myself and refused to give me a reason why -legally. Really weird and disheartening.

Explore other reviews about Podium

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Cool office building, learn from some of the best sales reps you’ll come across in your career

Cons

I worked at podium for a few years. It was the most toxic sales culture I’ve ever experienced. I do not say that lightly It was worth the money a year/two plus ago. They raised quotas multiple times in the last year and decreased the commission percentages. It is wild how many hoops an ae had to jump through to close a deal. In my 7+ of being in sales it was probably the hardest sale to close and I was a top rep. If you want to join podium it could be a good learning experience but it will come with a lot of headaches, anxiety about job security (they pip sales reps out like no other company I’ve ever worked for) and maybe some tears

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