MICROMANAGE (upper managerment) is the name of the game..... so if you like that sorta thing then this is perfect fit... - General Manager Pollo Tropical Employee Review

2.0
6 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits..... Great Brand..... great food...... and the employees are awesome...... beautiful stores and very clean..... and marketing strategy is awesome......

Cons

Can't take vacations time earned, as they can't keep management for coverage..... so you can go a year or even 18 months no vacation ..... You are sending managers to Burn out...... and then they quit!!!!! Hence forth no coverage for vacations that are so very much well earned.......

Explore other reviews about Pollo Tropical

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

great place to work. so sad the clifton location closed down

Cons

no cons that i can think of

1.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

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