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Portola Coffee Lab

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Great Coffee, Bad Owners - Assistant General Manager Portola Coffee Lab Employee Review

1.0
15 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great team built from difference backgrounds and experiences in coffee. Great customers.

Cons

Lacked communication from owners, false promises from owners, promotion and support of employees who create a toxic environment, violation of health and safety standards, no drink standards or formal training. Boys club.

Explore other reviews about Portola Coffee Lab

5.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

*Great quality *Great family *Putting employees first

Cons

*Employees can handle more responsibility

3.0
11 Dec 2019
Recommend
CEO approval
Business outlook

Pros

This place has a very laid-back environment where you won't need to do too much work to get the job done. The people you encounter daily usually makes the experience great and the co-workers are usually the best part of it. Another positive take would be the amount of coffee knowledge you learn. If you are truly into coffee and want to either take coffee to the next level, the people on staff are more than equipped to train. They do have a strict way on how to make the coffee for customers, but other than that you learn a lot.

Cons

If you are not a big store, management truly doesn't pay attention to you. Sometimes it feels like they don't care, and when you voice your opinion, it's never heard and it just gets lost in the weeds.

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