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Postmark Online

Is this your company?

Not the best. - Anonymous employee Postmark Online Employee Review

1.0
3 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Store manager made workplace a positive environment.

Cons

Need different dedicated teams / departments higher up for when issues occur in store. A lot of weight / extra responsibility put on even sales assistants due to lack of this and you gain nothing from it. Not enough store staff. No real difference between the role of sales assistants and supervisors. No incentives. Sales assistants bare the abuse from customers over senior company decisions.

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Postmark Online Response
1y
Thank you for your feedback. We’re glad to hear you had a positive experience with your store manager — strong leadership at shop level is really important to us. Our little business has grown a lot in the last two years and we hold our hands up to the fact that there were times over that period when things were a little less than calm for some of our larger teams. However since last year, we’ve made a number of big changes to better support our teams, including launching a new company wide app which is helping to deliver better training and communication so that our teams feel more supported and can easily contact someone when they have a problem. Ensuring that responsibilities are shared fairly between team members and that everyone feels confident and valued in their roles has always been very important to us, so we are sorry if you felt you were unreasonably burdened. You'll also be gld to know we've developed more specific training for our Supervisors and as the company continues to grow there are now more opportunities for them to move up to AM and manager roles. We truly appreciate our shop teams and the work they do and we are committed to creating a workplace that feels supportive, inclusive, and rewarding. If you'd like to tell us anything further about your time at Postmark please get in touch with us at hr@postmarkonline.co.uk

Explore other reviews about Postmark Online

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

This differs by stores, however the managers and team at the London Bridge branch are lovely.

Cons

Occasionally lack of communication but nothing severe.

1
2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relaxed environment and good colleagues

Cons

Low pay, long hours, no extra bank holiday pay

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