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Premium Retail Services

Part of Acosta Group

Engaged employer

Market Training Manager - Anonymous employee Premium Retail Services Employee Review

5.0
30 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've had an exceptional experience with PRS. I started as part-time contract merchandiser and worked up through the channels to be a full-time salaried training manager. I've met many great people working with PRS and this is a great company if you are looking to meet new people and network as being in the field or managing a field team will allow you to network on a daily basis. The biggest reason for my success is the fact that my work ethic and hardworking demeanour was actually noticed at PRS. The upper management on the Canada side of PRS is absolutely amazing. I can safely say that I have many mentors that I touch base with daily, weekly and monthly whom are invested into seeing me succeed. PRS is also great because they are a growing company that is picking up many new clients on a regular basis. This is great in case a specific client pulls out of their contract as there are many positions that are always needing to be filled. PRS values their employees, and works hard to keep them happy. I would and have recommend this company to anyone I care about as PRS is one of the best third party logistic companies to work for in Canada.

Cons

The biggest con in this company would be that you would have to express your own interest in growing. There are a lot of positions with this company so if you wish to grow you must let your direct manager know as there are many people that work multiple jobs, or have other priorities who may not be interested in growth. Pay rate is industry standard, obviously more would always better. Pay rate is also dependant on the client. I would prefer a quarterly bonus to ensure that I am doing a good job. These PRS requires you to be self motivated, and organized as most work will require you to make your own schedule within the companies time frame. If you cannot micromanage and cannot manage your spare time, this may not be the best fit. I would also like to see more perks (car allowance) throughout all clients as PRS positions are client dependant. Another perk that would be nice would be an opportunity to purchase some of the products carried by our extensive list of clients at a discounted price. Like an employee discount on products that different devisions in our company represent. Overall, great company to work for.

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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