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Premium Retail Services

Part of Acosta Group

Engaged employer

Would Never Recommend this company.. - Merchandising, Pet Ambassador Premium Retail Services Employee Review

2.0
13 Jun 2015
Recommend
CEO approval
Business outlook

Pros

You make your own hours in a a reasonable time frame... Always doing different kinds of jobs so its not boring...

Cons

There are some managers that are very over barring and rude and have no right to even be in management, and have NO People skills at all... The only training I got in over a year of working was either online or I learned on my own...

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Premium Retail Services Response
11y
Thanks for your feedback. If you'd like to provide more specific feedback to assist us in identifying exactly what you feel went wrong, please email communications@premiumretail.com and we will make every effort to explore.

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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