employer cover photo
employer logo
employer logo

Premium Retail Services

Part of Acosta Group

Engaged employer

Stay away from this Joke - ASM (Area Sales Manager) Premium Retail Services Employee Review

1.0
19 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Cut down on shopping trips since you live at Walmart.

Cons

Leadership is inconsistent. I’ve had 3 Dms in 6 months and 2 Rms. Very little direction or support, then if you don’t meet a performance goal they post your job on job sites to begin looking for your replacement instead of holding you accountable and inspiring you to do better. Because of constant leadership changes the message constantly changes as well. Most leadership just bark expectations at you with our showing you how to get there. I believe some areas of the country probably run well but most of Texas does not. Pretty easy job but no job security and don’t expect to get a commission check. You’re penalized so heavily for staffing most people in my area make very little compensation outside salary. Once they posted my job I’ve lost faith in my future with Premium, even being the top Territory manager in my District. I’d pass on this job if it was me doing it over.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

avatar
Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
See reviews by: Helpful|Rating|Date|All