Very great company - Office Coordinator PrepMatters Employee Review

Fun team, good communication Students are generally highly motivated Tutors set their own schedules

None come to mind. Stressful parents occasionally are tough but overall there is a lot of support.

At the beginning, this job was very rewarding and I was actually excited to come into work every day. The positives were that I learned how to deal with very stressful clients and met some of the smartest people in the industry. Most of the tutors and educational counselors treat you with respect and there is a lot of diversity in terms of educational backgrounds. They are flexible with requesting time off and the benefits are decent.

New ideas are looked down upon and there’s no room for professional growth. People get offended when you make suggestions to help improve the company. They pick and choose favorites and reward the wrong people. There was no real HR department (that I was aware of), which is ESSENTIAL to any business. There are quite a few people in the company that do not try and this job is not easy. Whenever someone messes up, you are in the direct line of fire without proper training. Tutors are rarely held accountable and it’s not fair for operations to take on the burden of a problem that could have been prevented. *To clarify, most of the people that work at PM are great individuals, but there are a select few that make the job not worthwhile. You have to pay for parking. Someone is always taking on more tasks, but numbers/statistics do not mean a thing and are rarely addressed.