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      Press Ganey

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      Press Ganey reviews

      Unstable with good potential - Customer Success Manager (CSM) Press Ganey Employee Review

      3.0
      3 Dec 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Press Ganey has the highest number of benchmark scores for health systems and payouts.

      Cons

      Lots of acquisitions make the products disparate and complicated.

      Explore other reviews about Press Ganey

      5.0
      21 Dec 2025
      Client success
      Recommend
      CEO approval
      Business outlook

      Pros

      PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

      Cons

      Upward mobility isn't always aligned perfectly for some roles

      2.0
      23 Jun 2026
      Test engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Big corporation with good top leadership

      Cons

      - The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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