Massive Growing Pains - Client Success Representative PrimePay Employee Review

1.0
8 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The people that I work with

Cons

Massive growing pains due to upper-level management business model decisions. Lots of mandatory overtime and weekend work because of the short-sightedness of your transition plans.

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PrimePay Response
2y
We appreciate your feedback and recognize the importance of the people you work with. We understand the challenges posed by growing pains and acknowledge the impact of management decisions on your workload and morale. We're committed to addressing these issues, fostering better communication, and ensuring a supportive work environment for all employees. Thank you for sharing your insights; they help us identify areas for improvement.

Explore other reviews about PrimePay

5.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
4w
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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