Pros
The people make this place what it is. There are some incredibly talented people that work here however they are completely taken advantage of with no recognition of the hard work that they put in. The actual work was enjoyable, despite the ridiculous work load you were expected to carry out.
Cons
Where do I start… there are SO many. First of all, senior management are severely out of touch with modern working and have no idea how to treat or speak to the people that work for them. Bringing people back into the office 4 days a week without any care on how this drastic change will affect their employees, despite remote working proving extremely successful and profitable for them during the pandemic. Secondly, the lack of appraisals/yearly reviews. I worked here for 7 years and only had ONE appraisal during this time. When asking management why I wasn’t having these reviews I was always fobbed off with rubbish excuses/felt like I was being a nuisance for asking. Thirdly, the pay. It’s no secret that Pro:Direct work you to the absolute bone and pay you pennies in return. You’re lucky if you are paid above minimum wage for the job that you do, despite the workload and output that is expected from you. Expect to fight management for pay reviews too, in which they will more than likely laugh in your face and tell you it’s not happening. Fourthly, redundancies. Over the 7 years that I worked here, there were countless rounds of refundancies in which you would watch people around you drop like flies, and never really knowing if you were going to be next. There was never any communication from HR or management to let the wider business know that redundancies were being made so we heavily relied on gossiping with one another to find this information out. And finally, lack of opportunity to those that weren’t in the ‘clique’. It was extremely obvious that a lot of people had been hired based solely on who they were friendly with and not based on their talents. These people tended to get the promotions and pay rises while the rest of us worked ourselves ragged with no recognition at all.