Best company I ever worked for - Customer Success Director ProFinda Employee Review

5.0
30 Aug 2015
Recommend
CEO approval
Business outlook

Pros

We're a collaborative technology company encouraging organisations to break down organisational silos and work in flatter, more agile ways. So it's refreshing to see a company practicing what it preaches. The CEO trusts his staff to do their best and everyone helps each other. There's a great atmosphere in the office and we all look out for each other. I joined from Government so it was a bit of a shock to work for such a small company in comparison but it's one of the best decisions I've made.

Cons

We could be more efficient in our internal processes and working in the office when it's busy is sometimes a little challenging... but sometimes I work from home so it's not so bad!

Explore other reviews about ProFinda

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

I did not work here. I just needed some information.

Cons

This was the only way I could get what I needed.

1.0
12 Apr 2023
Recommend
CEO approval
Business outlook

Pros

The job pays well and there's not much work (if you like that type of thing).

Cons

THERE'S NOT MUCH WORK. This company is holding itself together by a thread with 3 customers. There's no net new deals. The software is missing a ton of basic functionality that would make it successful. Everyone is running around like a chicken with their head cut off. I got hired and within 2 weeks I knew this was not where I wanted to be. Onboarding is a joke. Even the most senior employees have no work. Take this job at your own risk. It's no rocket ship, more like a sinking one.

2
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ProFinda Response
3y
Thanks for leaving us a review. We value all feedback, both good and bad, and appreciate you highlighting that your onboarding experience did not go well. As a smaller organization, I can imagine your onboarding experience was very different from a big corporation, but as we grow so do our processes including onboarding. Sometimes it is difficult for individuals coming from larger companies to adapt to a small firm’s processes. We do value keeping our new joiner’s workload quite light as they onboard, hence why you possibly did not have any projects before you left. We are very pleased that we have many clients, and you may have only been introduced to three of our big strategic accounts, which alongside all our other clients, keeps a company of 85 people quite busy. We are sorry it did not work out for you at ProFinda and wish you nothing but the absolute best in your next role.
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