Shocking negativity, no team spirit, everyone in the business hates sales! - Sales Executive Probrand Employee Review

1.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

There are none, everyone runs out of there at 17.30

Cons

Having worked at the company for a good length of time I would not recommend to anyone going to work here. The company offers no benefits to the staff and the directors lists ‘free tea and coffee’ as a benefit. The hours expected to work are longer than any company I have seen or spoken too, the director also expects people to then take home laptops and work from home. The expenses policy is enough to drive anyone crazy, every single penny is count and receipts have to be provided. Blaming the HMRC for the rules which aren’t true of any other company. Holiday is the minimum requirement but they do allow you to buy more which has to be signed off by a manager. The sales staff are micro managed and every day your calls and time on the phone are checked and if you don’t keep these up you are put on performance management. The culture in the office is be grateful you have a job, they spent some money on some posters which was supposed to change the culture but how do posters change anything? Lunch breaks are monitored and toilet breaks are checks. The directors gets involved in company incentives to stop the top earners from wining where possible as he doesn’t think it’s fair! I have never worked anywhere underperformance is promoted. All the managers/directors have been put in place because they were good at there jobs, this doesn’t mean they are good managers as they all have very little people skills Managers from other departments will not talk to you if you upset them, this can go on for months. Directors then don’t want to manager the conflict as this will cause further issues so sales have to grin and bear it. HR will befriend people on social media In order to watch what people are up to...... They environment is also homophobia, racist and the ‘C’ word is also thrown around when talking about staff. There is no pressure to have a review as they are scared you will ask for a pay rise. There are no pay rises as the director tells everyone there is no money in the business for anyone to have one. The best line of all was when the directors told all the sales staff if you want training ‘google it’ When you hand in your notice, they don’t pay you any of your outstanding commissions, when you take umbrage with this you are told to keep it quiet. There is a power hour every Tuesday which is a desperate attempt by the directors to get sales making telephone calls. All in all is was a terrible experience and this place needs a good shake up from top to bottom.

Explore other reviews about Probrand

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at Probrand as an Account Manager in the Digital Sales team has been a very positive experience and a great opportunity to build core sales skills. The environment is fast-paced and engaging, offering hands-on experience in managing accounts, handling inbound opportunities, and developing knowledge of the IT solutions market. Probrand is a digitally led company with a strong “can-do” approach, which is reflected in the way the team works and supports customers. This mindset creates a proactive and forward-thinking environment. The team culture is a real highlight. Colleagues are supportive, approachable and contribute to a positive atmosphere on the sales floor, which makes a big difference day to day. A key strength of the role is the consistent weekly training and ongoing support from sales management. There is a strong focus on continuous improvement, sharing best practices, and helping individuals develop, which is particularly valuable for those looking to grow a career in sales. Targets are realistic and achievable with consistent effort and the clear performance metrics make it easier to track progress and stay motivated. There is good potential to progress and earn commission for those who are driven and follow the processes in place.

Cons

The initial training period involves a higher volume of proactive outbound calls and outreach while building experience and developing an account base. However, this is a valuable part of the learning process and helps build confidence and capability early on.

4.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Willing to take on employees who don't necessarily have experience within the sector - Opportunities for progression within the Digital Experience team based on strengths thanks to a supportive manager - Solid foundation of knowledge provided upon starting the role and built upon over time through weekly training sessions run by COO - Opportunity for collaboration across departments eg sales, marketing etc - Incentives to drive work ethic eg extra holiday days and vouchers - Opportunities to earn commission

Cons

- Working hours are slightly unusual (8:45-5:30) which can make commuting a bit more awkward especially when working in the office full time - Holiday allowance is low in comparison to other jobs I have seen advertised and also in comparison to the experience that my coworkers have had at other places of work - Sometimes there is a lack of communication between departments which can slow down processes eg between sales and DE team - Limited flexibility in working: the DE team is the only team which does not have the option for hybrid working despite all other teams being either hybrid or remote.

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