The decline of something good - Anonymous employee Prodigy IT Solutions Employee Review

These bad reviews have recently come to our attention. We have reason to believe these reviews are all from the same former employee. It seems very coincidental that these reviews are left every time we advertise for a new position. This person is certainly correct, in that the team are the backbone of the company. Whether it is during the regular appraisals, open forum meetings, the suggestion box or simply as/when, we truly value feedback, as this feedback helps shape the business moving. Overall, our clients are amazing, and they continue to recommend us on a regular basis. Obviously, every business suffers from a difficult client or everyone can have a bad day. In most cases, I find it is the way our team approaches the client/situation that determines the client’s response. We are lucky that the current team are amazing with clients and as such we get individual positive feedback many times a week. I’m glad this person liked the sunrise, obviously being the middle of the sticks has its pros and con. The new office is more central with Lidl being less than a 10-minute walk. Unfortunately, Glassdoor do not vet whether the person leaving the review is genuine. It would be good if people were verified using some sort of formal identification, or had employment verified by HMRC.