5.0
5 Mar 2012
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Employees treated very well. Up to 16% bonus each year based on profits by company. Good health insurance benefits. Employees are given feedback in a positive manner. Godd chain of command structure.
Cons
STAR interviews for jobs. Satellite contact centers have little upward promotion availability. Changes made frequently sometimes without enough foresight as to consequences.