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Progressive Insurance

Engaged employer

I learned to accept changes, worked with beautiful managers, supervisors and co-workers! - Senior Customer Service Representative Progressive Insurance Employee Review

5.0
27 Dec 2012
Recommend
CEO approval
Business outlook

Pros

In the Customer Service Department, there are always training sessions, meetings, contests, potluck dinners (to mingle with your co-workers), and many other ways to grow and accept changes. The benefits are wonderful, especially when the company profits. You work with some beautiful people. You work in your own cubicle. You talk with some very interesting people!!

Cons

They always ask for their employees opinions. They try to make your job as easy as possible. A person has sick days and accumulated time to take off if needed. They have meetings with outside companies to come in and talk with their employees about financial and education resources. Managers and supervisors have open door policies when a person needs it.

Explore other reviews about Progressive Insurance

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Cons

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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