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      Progressive Insurance

      Engaged employer

      Progressive Insurance reviews

      Worst job I EVER HAD - Customer Service Representative (CSR) Progressive Insurance Employee Review

      1.0
      28 Sept 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Benefits are cheap

      Cons

      Overworked Underpaid Micromanaged Calls coming in back to back No time for anything If you work overtime, you can’t attend meetings ( insane) They think we’re robots I hate this job

      Explore other reviews about Progressive Insurance

      5.0
      1 Jun 2026
      Home adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is decent

      Cons

      Management can be overbearing with the micromanagement

      5.0
      23 Jun 2026
      Crm services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      -Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

      Cons

      -TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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