Pros
Great Company, the work culture is awesome and supportive, a lot of options for scheduling. Very transparent with employees and if you can stand monotonous work it would be a great place to grow. The benefits are decent, the clinic is amazing and very convenient, the food in the cafeteria was pretty good as well, if a little expensive. Paid Training and OK wages. The best part about Progressive is they encourage employee growth and have different ways to help you advance your career with them. They don't expect you to stay in the same department for years on end, they host open houses to allow employees to learn about other departments and opportunities. Progressive is pretty awesome in that aspect
Cons
Heave phone work..really heavy so if you are new to call center work it might not be a good first call center job. The jobs is easy just really really boring so if you like fast paced, complex situations like me this is not a good job for you. The training is way too long for the job, Academy was torture and some of their policies don't make a bit of sense.