Pros
They offer benefits that actually benefit you and that improve your life, rather than cliché benefits (like beer fridge, pizza Fridays etc) you see at other agencies, such as health insurance that can actually be used, unlimited holiday, staff coaching, financial planning advice, generous training budget, and a wellness budget to name a few. Work-life balance is encouraged and I have never seen any animosity or unkindness from any staff member. The only agency I have worked at where there is no hint of a toxic atmosphere.
Cons
They are too far away! With the office being based in Brighton, I don't get to see my lovely team that much - but that's not exactly a con they can control! If anything I wish I could go into the office and see everyone more because of how much I enjoy working with them.