21 May 2018
Prove Response
7yThank you for providing your feedback on your experience. While the substance of your review provides some opportunities for a thoughtful response, we do feel that waiting a year to post it suggests that you did not feel a strong sense of injustice, as we took very special care to explain our decision not to offer you full-time employment more than a year ago.
You reference two areas in which you had concerns.
The first is your claim that you were not told about payment timing as a contractor. This is simply false. As an agency that has been around since 2010, we have worked with hundreds of contractors and our agreements are very clear about payment timing. We are truly sorry that you felt caught by surprise but we can assure you and our future contractors that our working relationships are smooth and without surprises.
That said, we have taken steps to reduce the dependency on client payment timing because we value our contractors and have great relationships with each of these key partners.
Second, you claim that our "contract to hire" is more of a contract role. We were also very clear that moving to a W2 role requires not simply the level of work quality needed for a permanent associate but also enough work to justify a full-time role. In your case, you pressured Prove to make you a full-time W2 employee because your husband had lost his health insurance. You gave us less than 2 days' notice and while we really try to help out in challenging circumstances, we simply could not make the full-time W2 offer you requested. Now, more than a year later, you post your concerns but have not fully laid out the circumstances. We believe that your characterizations are, therefore, unfair.
Prove is a company with very long term employees and a great culture. We would have enjoyed working with you longer had your circumstances been different, as your work was professional and you were well-liked within the organization. Despite this review, we would welcome the opportunity to try to prove our character and offer opportunities to work with us again.