Solid as a rock, but not always in a good way - Developer Prudential Employee Review

2.0
30 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Solid benefits package that includes a few things not widely-offered to most employees anymore Pay seems to be competitive for the industry

Cons

Diversity - The word diversity is thrown around a lot, but generally, diversity of thought, thinking outside of the "Rock", and questioning leadership is frowned upon. Yes - Yes is the word, and the culture, and you will do this for me because I asked, and I am your superior Top-heavy management layer - Trust issues, really poor follow through and focus Boomers - By far still the largest demographic here, and they're not going anywhere Meetings - Oh my, so many meetings, so few results Penny wise and pound foolish - Tech updates for "regular employees" that would benefit the bottom line long term are nearly impossible to get approved, but flying "managers" around the country on a regular basis for face time is very common Outsourcing - Trending hard, even for tasks where it doesn't make good business sense Training and Career - Forget it unless you are a leader. It gets lip service to check it off their list, but not much else. The "regulars" have to carve out personal time to do anything related to a development plan Responsibility without Authority - Very common to be asked to do things far outside of the scope of your core responsibilities and level of authority Staffing Levels - The just in time, just enough, we all make the same widget, call center staffing model is applied to work groups where it can never work Morale - If you need a morale committee, you have a systemic problem you need to address

Explore other reviews about Prudential

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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