Toxic - PMHNP-BC PsychPlus Employee Review

1.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay, work with a wide variety of patients.

Cons

It was the most toxic, abusive, unorganized place I've ever worked. And I have been in healthcare for 15 years. The owner does not care about abuse or mistreatment of employees, all he cares about is getting more money in his pocket. The medical director is emotionally unstable. She yells at employees infront of patients and other staff members. Providers get fired and told to go home from one day to the next, without prior notification or explanation. It's based off the medical director's feelings. I was so happy to be free from this company. She sees the RNs and technicians as tools to be used by the providers, instead of working as a team for the betterment of the patients. The pay seems like it is worth it but it is not worth the unsafe practices, putting patients and your license at risk, dealing with toxic behaviors from higher ups, paper charting, and knowing the patients are being forced to stay in a place to improve their mental health, yet some aren't event taking medications or getting psychotherapy. We go into healthcare to help people, but thats not what I experienced with psychplus. Those poor patients deserve so much better.

Explore other reviews about PsychPlus

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I am a big fan of the opportunities for growth and the level of clinical independence that comes with PsychPlus. I like flexibility with scheduling and ability to set your own working hours. The team is very supportive and works hard to answer clinical questions quickly. Although we are all working virtual and nationwide, the company has an "open door policy" throughout which extends from colleagues, to managers, to executives. I like the simplicity of charting through Galaxy and knowing that the team is constantly working to improve processes for both providers and staff.

Cons

At times there can be system glitches, but software team works hard to fix any issues in real time.

1.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company mission is inspiring, which is the number reason for why I joined. I had the impression given the company's focus on mental health, the internal culture would be a healthy and supportive place to work. That's not the case, read on under the cons..

Cons

Over the years there has been a large push for growth with high volume acquisitions of several clinics and the UK company last year which should point to what should be a successful blueprint to making mental healthcare accessible to all. Sadly, in my years of working here I have seen several concerns this business isn't operating in a healthy and legal manner. There is high turnover and lack of interest in growth and retaining great talent. The volume of clinic acquisitions without a proper process to integrate teams, processes and development. The people who leave are the smart ones who see the mess and sprint fast out of here. I don't see how we are making money and profitable and recently seeing we've filed bankruptcy is proof of it. The CEO and his two trusted leaders, the CCO and COO all lead with an abusive and toxic leadership style. They talk down to their team, publicly shame people, write off bad performance without investing in helping people improve. You will learn A LOT here, and the most important lessons will be in how NOT to lead with an abusive and toxic mindset.

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