Toxic Environment - Cluster Manager Pure Gym Employee Review

1.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Unfortunately there isn’t any to add

Cons

An absolute toxic bullying environment, you’re just a glorified cleaner and are frowned upon and overlooked if you don’t help clean other clubs or if you have an opinion. RMs are allowed to bully anyone and hr cover for them as well as certain directors! This was factually told to me by an RM who is actually one of the racist bully’s who doesn’t do any work and is clueless. HR turnover is high and their common excuse to support a complaint is “they aren’t aware of anything” or if a manager makes a complaint against someone lower grade they state “we can’t take on your complaint as it’s unprecedented” which means they don’t want to deal with anything unless you are weak and lacking in confidence then they come for you! PT’s are allowed to do as they please as well as be aggressive and HR also allow it! Staff security and safety in gyms are consistently being raised but the powers above and HR ignore it and fail to support managers when they raise their concerns. Bad member behaviours are at an all time high but you aren’t allowed to raise this when you have investor visits as you have to pretend everything is great and your club always looks amazing and there’s never any issues! It’s money/revenue over staff wellbeing.

Explore other reviews about Pure Gym

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People there speak my mother tongue

Cons

Full everyday Everytime even at night

1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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