Pros
The company offers healthcare and 401K benefits if you meet basic requirements. Employee discounts are good. Locations are in malls and some free standing.
Cons
Where do I start? The upper management doesn’t care about running the salons they have or they have too many and too few people in charge. Having no receptionist or support staff is the new norm. The appointments aren’t booking themselves. Nail supplies are non existent. Salon and spa supplies are slow in being stocked. Half of the supply orders are being filled and you keep reordering and hoping to get what you need. Brian Luborsky, the CEO is fully aware of the issues and has been told and advised by people who have worked for him and he “yeah yeahs” everyone and does nothing to fix it. That’s why so many productive, high producing technicians have quit and moved on to places just around the corner that respect their businesses and employees. Every 5-10 years most businesses do an update or refresh on their salons and spas. New salons and spas move into the neighborhood and existing ones need to stay fresh to remain competitive. Not this company! Employees have taken pictures and signed petitions and still no repairs were done. A whole group walked out because they could just move to a place that did have a fresh look, receptionists, assistants. You can save money by not paying for repairs or remodels and lose more than you saved by doing that. You get out what you put in. There is just too much talk with this company but no action to fix the real issues.